HOW DO I PLACE CANCEL ORDER? 

You can contact our customer service team through contact us page and let us know.

WHAT PAYMENT METHODS ARE ACCEPTED? 

You can pay securely at pet circle using either Paypal or a credit card. We accept visa, Mastercard and American express.

HOW DO I RETURN AN ITEM(S)? 

We have a simplified return policy. Please contact us via support@thepetzon.com.au and our customer care agents will help you. Please refer to our return policy for further information. 

DO YOU SHIP INTERNATIONALLY?  

Yes, we ship world wide.

DO I HAVE TO PAY ANYTHING TO RETURN MY ITEMS? 

Yes, the customer is responsible for the shipping cost, unless we have made an error on your order.

WHERE IS MY ORDER? 

We will email you a tracking number once your item(s) is shipped. Once you receive it you can use our track order page to track you order.

FREQUENTLY ASKED QUESTIONS